Shipping policy

Last Updated: August 26th, 2024

Thank you for shopping with Dunlap Street Market! We are committed to providing you with high-quality clothing and a smooth shopping experience. Please take a moment to review our shipping policy.

Shipping Times

  1. Processing Time: After you place an order, please allow up to 1 week for some orders to be made and processed. During peak seasons or sales events, processing times may be slightly longer, but we strive to process your order as quickly as possible.

  2. Shipping Time: Once your order is processed, our standard shipping times are estimated to be 1 to 2 weeks for delivery, depending on your location. Please note that unforeseen circumstances such as weather events, holidays, or customs delays may impact delivery times. We do our best to keep you informed about any potential delays.

  3. Order Tracking: As soon as your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your package through our website or the carrier's website.

Shipping Methods

We use reputable carriers for all our shipments, including but not limited to:

  • United States Postal Service (USPS)
  • FedEx
  • UPS
  • DHL

The carrier used for your order may vary depending on your location and the shipping method selected at checkout.

Shipping Costs

Shipping costs are calculated based on the weight of your order and the shipping destination. Shipping costs will be displayed at checkout before you complete your purchase. We may offer free shipping promotions from time to time, so please keep an eye out for these special offers.

International Shipping

We currently do not offer international shipping. However, this may change in time so be sure to keep an eye out for any changes possibly coming soon.

Order Changes and Address Updates

If you need to make changes to your order or update your shipping address after it has been placed, please contact our customer support as soon as possible. We will do our best to accommodate your request, but once an order is shipped, changes may be limited.

Lost or Stolen Packages

We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the carrier directly and file a claim with them. If you need assistance with this process, our customer support team is here to help.

Contact Us

If you have any questions or need further assistance regarding our shipping policy, please do not hesitate to contact us by submitting a support ticket on the support page, or messaging us on Instagram at dunlapstreetmarket.

Thank you for choosing Dunlap Street Market. We appreciate your business and look forward to serving you with top-quality clothing and excellent service.

Sincerely,

Monty Bird (Owner)

Dunlap Street Market